Software and Applications

Articles related to specific software and applications.

Categories (3)

Canvas

Helpful articles on all things related to Canvas. MCC's learning management system (LMS). Current platform status can be accessed online: https://status.instructure.com/

Microsoft Office 365

Find knowledge articles in this category covering all areas of O365 including Office (Word, Excel, PowerPoint), Outlook (email, calendaring), Teams, SharePoint, and O365 apps.

Colleague

Information, documentation, and troubleshooting guides supporting Ellucian Colleague

Articles (32)

Pinned Article Workday Departmental Support Email Contacts

This article provides email links to the key campus departments managing Workday ERP modules.

1098-T Form is Not Available on Student Links (Self Service)

Comprehensive information about the U.S. 1098-T tax form, filing information, and additional contacts.

AccuCampus

Explanation of what AccuCampus is and who to contact if support is needed.

Adobe Lightroom

Questions about Adobe Lightroom software.

Blackbaud

Explanation of what Blackbaud is.

Changing the Language on Web Browsers

Summary of how to change the language settings on different web browsers.

Clear Cookies, Cache, and History on Web Browsers

How to clear browsing history in various browsers

Converting Chrome HTML Files Back to Adobe Files

Instructions on how to change Chrome HTML files back to Adobe files.

Converting HEIC Files

Instructions on how to convert HEIC photos to .jpg

Edit PDFs in Microsoft Word

Answers the question "Can I edit PDFs"?

Emergency & Weather Alerts

Information for obtaining emergency or weather-related information or closing at any of the college locations.

Emergency Links when Unity is Down

Emergency links for commonly used applications

Employee Needs Access to a Special Font Package

How to request a special font package.

Error: ERR_HTTP2_INADEQUATE_TRANSPORT_SECURITY

Resolving the "ERR_HTTP2_INADEQUATE_TRANSPORT_SECURITY" error.

Federal Student Aid Information Center (FSAIC)

FAFSA help and where Students can get help.

How to Log In to Citrix Workspace

Instructions detailing how students and staff can log in to Citrix Workspace.

How to Save Browser Bookmarks (Import and Export)

Instructions on how to export and import browser favorites on Google Chrome, Microsoft Edge, Firefox, and Safari.

Installing Citrix Receiver

Step-by-step instructions for installing Citrix Workspace.

Library Databases Access

Instructions for students to sign into the Library Databases.

New Work Study Employee is Unable to Log into QuickBooks

What to do if a new work study employee is unable to log into QuickBooks.

Official Transcripts - How to Order

How to request an MCC official transcript.

Release of Unofficial Transcripts

Instructions for students to obtain a copy of their unofficial transcripts

Requesting Aceware Access

General Aceware information for access, installation, and troubleshooting.

Respondus: "Connecting to media server, please wait..."

Troubleshooting steps for Respondus LockDown Browser.

ShopKey Automotive Software

Information about ShopKey software.

Tableau Software

Process for requesting or re0installation of Tableau software.

UNITY Mobile App - Set Up Apps and Links

Information for MCC employees to get started with UNITY staff/faculty intranet.

Updating Browsers

Directions on how to update web browsers.

Using BCN Desktop Fax

Instructions outlining the use of MCC's online fax solution.

What is BankMobile?

Answer the question, 'What is BankMobile?'.

What is the Standard Software Load for the Info Department?

Lists the standard software load used for the Info Departments laptops and desktop computers.

Writing Center Appointments and Information

How to obtain help from the Writing Center.