How to Install and Connect to the GlobalProtect VPN

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Overview

The GlobalProtect VPN (Virtual Private Network) client by Palo Alto Networks is a tool that allows you to securely access MCC's network and resources from anywhere, whether you're working from home, traveling, or off-campus. Think of it as a secure bridge between your device and MCC's systems, ensuring that your connection is private and protected from online threats.

Instructions

Installing the GlobalProtect VPN
  1. Type Software Center into your task bars search box and open Software Center. 

 

  1. In Software Center, select Applications in the left pane. Click GlobalProtect.

  1. Click Install. 

NOTE: Once the install is complete you will need to restart your device. 

Connecting to the GlobalProtect VPN
  1. The GlobalProtect VPN can be located in your system tray. To open and view the system tray (notification area), click the up arrow (^) icon located in the bottom-right corner of your taskbar next to the clock. Click the GlobalProtect icon. 

 

 

  1. A small window above your system tray will appear, click on the Get Started button then in the Portal section enter vpn.mccneb.edu. Click Connect.

 

 

  1. Enter your MCC username (not your MCC email address) and password, click Connect. 

 

 

  1. You will need to select your second authentication method (MFA). Enter the number of one of the following choices, then click Verify:
1 - Voice Call Authentication.
Receive a phone call for your verification code.
2 - Okta Verify.
The main app installed on your phone or device. It provides multiple ways to prove who you are, including push notifications and temporary code generation.
3 - Okta Verify Push.
Sends an instant alert to your phone where you tap a button (or match a number) to approve a login.
4 - SMS Authentication.
Receive a text message for your verification code.
0 - to abort
Click Install and wait for the installation to complete.

 

 

  1. Once connected, you should see something similar to below.

Q&A

Who is eligible to use the GlobalProtect VPN?
All MCC faculty and staff can use it. 
How to get the GlobalProtect VPN?
All MCC faculty and staff have access to install it from the Software Center, see instructions above. 
What is the GlobalProtect VPN used for? 
The Global Protect VPN is required to access campus resources, i.e., Colleague, Workday, network drives, etc.
How much does it cost?
IT Supported at no additional charge

Help Information

If you encounter any errors using or installing GlobalProtect, please submit a ticket using the "Get VPN Help" button on the top-right.  Those experiencing issues using the Citrix Virtual Desktop environment should report problems by clicking the "Get Citrix Help" button.

Details

Details

Article ID: 1819
Created
Sun 4/27/25 12:30 PM
Modified
Thu 9/10/26 3:49 PM

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