Add and Request Read Receipts and Delivery Notifications in Outlook

How to request a read receipt and/or delivery receipt  for an outgoing email message. 

New Outlook

How to request a read receipt and/or delivery receipt in new Outlook

1. In a message you're composing, go to the Options tab on the ribbon.

2. In Tracking on the ribbon, select the Request a Delivery Receipt box and/or the Request a Read Receipt box.

If you don't see these choices under Options, select More Options at the right end of the ribbon, then select the option you want.

Choose how to respond to requests for read receipts in new Outlook

1. Select Settings    > Mail > Message handling.

2. Under Read receipts, choose how to respond to requests for read receipts.

Classic Outlook

How to request a read receipt and/or delivery receipt in classic Outlook

1. On the File menu, select Options > Mail.

2. Under Tracking, select the Delivery receipt confirming the message was delivered to the recipient's e-mail server or Read receipt confirming the recipient viewed the message check box.

3. Select OK to apply your changes.

Track a single message in classic Outlook

1. In a new email message, on the Options menu, in the Tracking group, select the Request a Delivery Receipt check box or the Request a Read Receipt check box.

2. Compose your email and Send the message.

If you're using the Reading pane

To request a receipt when you're writing email in the Reading pane, do the following.

1. On the ribbon, select the Message tab.

2. In the Tags, group, select  Message options.

3. In the Properties dialog box, under Voting and Tracking options, select the kind of receipt you want for this message.

Track receipt responses in classic Outlook

1. Open the original message that you sent with a request for a delivery or read receipt. This message is usually located in the Sent Items folder.

2. On the Message tab, in the Show group, choose Tracking.

Outlook on the Web

How to request a read receipt and/or delivery receipt in Outlook on the web

1. In a message you're composing, go to the Options tab on the ribbon.

2. In Tracking on the ribbon, select the Request a Delivery Receipt box and/or the Request a Read Receipt box.

If you don't see these choices under Options, select More Options at the right end of the ribbon, then select the option you want.

Choose how to respond to requests for read receipts in Outlook on the web

To choose how Outlook on the web responds to read receipt requests:

1. Select Settings    > Mail > Message handling.

2. Under Read receipts, choose how to respond to requests for read receipts.

For additional assistance, please contact IT Support Services at 531-622-2900 or ITSupportServices@mccneb.edu.