Wireless Connection - Forget Network

Explanation on how to forget your network to help troubleshoot wireless connection problems.

Forgetting a wireless network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or access key for the wireless network may be incorrect. This article provides instructions on how to forget a wireless network on various operating systems and device types. 

Desktop 

Windows 11:

1. Open Settings: Press Win + I to open the Settings app.
2. Network & Internet: Go to Network & Internet.
3. Wi-Fi: Click on Wi-Fi in the left sidebar.
4. Manage known networks: Click on Manage known networks.
5. Select the network: Find the network you want to forget and click on it.
6. Forget: Click the Forget button.

 

Mobile 

Android:

1. Open Settings: Go to the Settings app.
2. Network & Internet: Tap on Network & Internet.
3. Wi-Fi: Tap on Wi-Fi.
4. Saved networks: Tap on Saved networks.
5. Select the network: Tap on the network you want to forget.
6. Forget: Tap Forget 

iPhone:

1. Open Settings: Go to the Settings app.
2. Wi-Fi: Tap on Wi-Fi.
3. Select the network: Tap the i icon next to the network you want to forget.
4. Forget This Network: Tap Forget This Network and confirm

 

For troubleshooting Wi-Fi connection issues, you can also try:

• Restarting your router and modem.
• Running the Network troubleshooter in Windows.
• Checking for updates to your device's network drivers

 

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