Student Record is locked in Colleague

Summary

How to release a student record that is locked in Colleague

Body

Description

Employee working in Colleague receives an error that a student’s record is locked by another employee. 

Instructions

  1. Have the customer use XREL to release a Colleague record that the customer locked.
  2. Full instructions in IT Support Services SharePoint > Procedures > Colleague folder.

XREL - Release Locked Record.doc

Additional Information

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Details

Details

Article ID: 3323
Created
Wed 8/20/25 3:44 PM
Modified
Fri 8/22/25 10:10 AM