Recover an Email Item No Longer in Your Deleted Items Folder

If an email message, contact, calendar item, task, or folder is accidentally deleted, Office 365 has the ability to self-recover these items yourself. For up to 30 days, items may be recoverable even after the Deleted Items folder is emptied. 

In Outlook:

1. In the email folder list, navigate and click the Deleted Items folder. 

   Important: If you don't see the Deleted Items folder, but instead see the Trash folder, your account doesn't support recovering an item that's no longer in your Deleted Items folder.

2. On the "Home" menu, select Recover Deleted Items From Server.Important: If there is no Recover Deleted Items From Server command on the menu, your account doesn't support recovering an item that's no longer in your Deleted Items folder.
   
3. Select the items that you want to recover, select Restore, and click OK.  
   

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