Problem
New work study employee can not log in to class course QuickBooks software.
Description
Integration with the publisher content uses the students email as the primary identifier, the change to student email can cause login problems.
The solution would be for the publisher to merge the prior data in their portal that is keyed to her old email address (@mail.mccneb.edu) with her new one (@mccneb.edu). This is not something that we have administrative access in the publisher’s portal to complete.
Resolution
It is recommended that the QuickBooks user reach out to the publisher.
Here is the contact information for the publisher:
McGraw-Hill Support Hours (Times in US Eastern Time)
- Monday -Thursday: 24 hours
- Friday: 12am - 9pm
- Saturday: 10am - 8pm
- Sunday: 12pm - 12am
Additional Information
For the most efficient support experience, please submit a ticket using the "Get Help" button, or call 531-622-2900.