Enrollments in Canvas

Enrollments in Canvas are controlled by the enrollment information in Colleague. If a student is “active” in the course in Colleague, our automated feed files will reflect this in Canvas. If their enrollment is changed to a status where they are not active in the course, the feed files will reflect that by removing them from the course in Canvas. 

Employee wants to expedite enrolling a student in Canvas.

These automated processes happen on a schedule every two hours. On the even hour half-hour (10:30, 12:30, 2:30, etc) the feed files are generated. On the odd hour 30 minutes later (11:00, 1:00, 3:00, etc) the feed files are run in Canvas to make the change, a process that can further take up to 15 minutes. So, if those students were enrolled in the course in Colleague prior to 8:30am this morning, at 9:00am this morning the feed files would run in Canvas and within about 15 minutes their enrollment in those courses in Canvas would be complete. 

It is important to note that IT would never intervene, by policy, with student enrollments in courses in a manual fashion. Anything manually done regarding enrollments or user information in Canvas takes a hierarchical precedence that can cause further official changes to not process automatically. For example, were a student to be manually enrolled in the course and they later withdraw, the manual process of enrolling them would take precedence over the automated process of removing them later when withdrawn. So manually doing anything upsets the subsequent changes that the automation attempts to introduce later. 

For additional assistance, please contact IT Support Services at 531-622-2900 or ITSupportServices@mccneb.edu.