Description
Many businesses use a shared mailbox in Outlook to manage email addresses that need multiple employees to access it. For example, you may use a shared mailbox for your enquiries email, allowing staff to share the workload of responding to enquiries.
If your team happen to be out for the day, let’s say on a training away day, and your shared mailbox won’t be monitored, here’s how to set an out of office on it.
Instructions
1. Launch Outlook 365.
2. Click on your initials/picture in the top-right corner and select "Open another mailbox".
3. Type the name of the shared mailbox.
4. When the shared mailbox opens, click the gear icon for Settings.
5. In the Settings menu, select Account.
Additional Information
For the most efficient support experience, please submit a ticket using the "Get Help" button, or call 531-622-2900.