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Services or Offerings?
Citrix Workspace Errors or Missing Applications
  1. Services
  2. Computer Hardware & Software Support
  3. Virtual Desktops
Report missing applications in the Citrix workspace or missing applications on the desktop. Alert IT staff of errors messages or slow system response.
Colleague Process
  1. Services
  2. Administrative Systems & Services
  3. Student Information System
Report an incident when a process is failing or will not run.
Email Missing Account
  1. Services
  2. Microsoft 365, Email, OneDrive, SharePoint
  3. Email & Calendaring
Report a missing mailbox or unable to login to an email account.
Etrieve Form Content
  1. Services
  2. Administrative Systems & Services
  3. Electronic Forms
Report an issue with form field availability or form completion.
Recruit Access or Permissions
  1. Services
  2. Administrative Systems & Services
  3. Student Recruitment
Report an issue when an authorized user is unable to log in.