Services A-Z (119)

A

Account Unlock Request

ACD/IVR Change Request

Aceware

Advise Access or Permissions

Advise Errors or Outage

Advise Modification

C

Call Center Phone Issue

Canvas General Information

Change Existing Access

Change or Reset Password

Change SharePoint Site Administrator

Citrix Workspace Connection Issues

Citrix Workspace Errors or Missing Applications

Classroom Technology Issues

Colleague Access or Permissions

Colleague Data and Reports

Colleague Modification

Colleague Outage

Colleague Process

Colleague Record Lock

Computer Issues & Errors

D

Database Error

Database Modification

Desktop Printer Issue

Dialing or handset issue

Digital Signage Issue

Disk Quota Increase

Distribution Lists

DocuSign

E

Email Missing Account

Etrieve Access or Permissions

Etrieve Errors or Outage

Etrieve Form Content

Etrieve Form Modification

Event Technology Support

F

File Restore

Firewall Report Issue

G

General Website Issues

General WIFI Support

Geoblock Exception

H

HECVAT/SOC Review

I

ID Card Printing or Hardware Issue

IGEL or Wyse Installation/Configuration

IGEL or Wyse Issue

Informer Access or Permissions

Informer Data and Reports

Informer Errors or Outage

L

Library Data Modification & Reporting

Library Print Stations

Log-In Help

M

Missing Files or Folders

Missing MCCID

Mitel Softphone Request

Move or Remove Computer

Move/Add/Change User or Queue

Multifactor Authentication

My Apps Dashboard

N

Network Printer Installation

Network Printer Issue

New Backup Job

New Computer Request

New Database

New Digital Signage

New File Share

New Network Printer

New Server Deployment

New VR Setup

O

Office 365 Desktop Install

Office 365 Issue

Office Move Request

P

Photo ID Software Issue

Port or Connectivity Issue

Port or Wall Jack Issue

Port or Wall Jack Move/Add/Change

Printer Troubleshooting

Profile ID Actions

R

Recruit Access or Permissions

Recruit Data and Reports

Recruit Errors or Outage

Recruit Modification

Remove Network Access

S

Security FOB (YubiKey) Request

Self Service Access or Permissions

Server Decommissioning

Shared Calendaring

Shared Mailbox Request

SharePoint Site Request

Softphone Issues

Software Request

Student Self Service Questions

Submit a Cybersecurity Incident

System Errors or Outage

T

Technology Training

Telephone Request

Temporary Vendor/Supplier Account

U

Unity Access or Permissions

Unity Getting Started

Upgrade Operating System

URL Unblock

V

VPN Access Request

VPN Issue

VR Issue

VR Training

W

Webpage Content Update

Webpage Improvement Needed

Webpage or Site Creation

Whole Disk Encryption

Wireless Network Outage

Workday Access and Permissions

Workday Data and Reports

Workday How To

Workday iPad Time Clock

Workday Mobile App

Workday Modification

Workday System Errors

Z

Zoom Licensed Account