What is it?
Request an operating system upgrade for either MacOS or Windows.  Most operating systems encounter 'end-of-life' for both performance and security needs.  Requesting an OS upgrade will initiate inquiry on the status of a particular operating system and determine eligibility for upgrade. 
Who is Eligible?
How to get it?
Submitting a request using the "request upgrade" button will initiate follow-up with IT desktop support staff. 
How do I use it?
Before submitting an OS upgrade request, ensure you have backed-up or moved important files from your local system to OneDrive or SharePoint.
How much does it cost?
IT Supported at no additional charge